Preventive Maintenance Solutions
Customized Maintenance
Options For Your Home
It never fails unexpected repairs commonly happen after hours or on a weekend. What if you could prepare and prevent those frustrating moments. Just like we do maintenance on our vehicle to prevent unexpected breakdowns and getting stranded you can maintain your heating, cooling, and water heater systems to prevent unexpected breakdowns.
Just like a car, a home’s mechanical equipment wears with age. For this reason, it is important to conduct check-ups frequently and consistently. Preventive maintenance for your heating, cooling, plumbing, and electrical equipment is crucial in many ways, and maintenance programs help to ensure that they are checked regularly and efficiently, extending their life and reducing overall repair costs.
Why you should consider preventive maintenance for your home:
Have you ever come home and your furnace wasn’t working on a very cold night? Then spent the rest of your evening trying to get a company to come out for a repair after hours? Instead of spending your evening warm and cozy you were cold and frustrated? Or the opposite, come home to a very hot house after a long day at work wanting to relax, instead, you are trying to get your air conditioner to work or find someone to come to your home in the evening. These types of stories happen every day and we do our best to respond to these issues as quickly as possible. At TLC we can provide valuable maintenance options that will greatly reduce these frustrating situations for our customers. See the options below for your HVAC and water heating systems.
Providing a higher level of service
The PMA program will provide a thorough inspection and cleaning of the customer’s mechanical equipment not typically done on a regular service call. Also, TLC has included parts in the program. See category descriptions described below.
Extend the life of your equipment
While preventative maintenance can help to prevent malfunctions, it can also help to increase the life span of the homeowner’s air conditioner or furnace. Usually, cooling and heating equipment can last approximately 15-20 years of service if maintained properly.
Efficiency
Efficiency in an HVAC system is extremely important first to ensure the system is able to evenly heat and cool a home, and secondly, efficiency impacts your utility costs to run the system.
10% off Service
As a PMA customer, you will be given a 10% discount off all additional work not included in a preventive maintenance agreement.
Keeps manufacturers warranty in good standing
Every major equipment manufacturer includes language in their warranty coverage that explicitly excludes unit damage caused by substandard or lack of maintenance.
Reduce emergency repairs
Routine maintenance allows issues to be detected before they become major problems.
Peace of mind
With so many systems and appliances in a home, there is always something that is broken or just about to break. This is why seasonal maintenance is a good idea not only to ensure your home’s equipment is working properly, but for your well-being and peace of mind.
Preventive Maintenance Service Guide:
This guide includes what is included in our preventive maintenance program. See all the services outlined and included for heating, cooling, plumbing, and electrical services.
Swamp Cooler Maintenance
Seasonal Swamp Cooler
Winterization & Spring Startup
TLC’s HVAC experts help you keep your swamp cooler in tip-top shape. Regular maintenance helps improve cooling effectiveness and ensures you stay comfortable during the grueling New Mexico summers.
Spring Swamp Cooler Maintenance Checklist
| YOUR PMA INCLUDES: |
|---|
| Clean and vacuum cooler pan |
| Clean pump tube and distribution tube |
| Adjust or replace belt if needed |
| Remove damper at the cooler |
| Replace standard pads, float and pump annually |
| Shut down furnace, disconnect power and turn off the gas |
| Install furnace damper |
| Water hookup, float adjustment and leak test |
Fall Swamp Cooler Winterization Checklist
| YOUR PMA INCLUDES: |
|---|
| Disconnect and drain water from unit and supply line |
| Install cooler damper |
| Remove furnace damper |
| Disconnect power and remove belt(leave belt in cooler) |
| Install cooler cover and turbine covers if provided by homeowner |
| Start up and safely check on heating unit (see furnace section or boiler for details) |
Refrigerated Air
Maintenance Service
Improve Cooling & Comfort
TLC’s HVAC experts help you keep your refrigerated air in tip-top shape. Regular maintenance helps improve cooling effectiveness and ensures you stay comfortable during the grueling New Mexico summers.
Seasonal Refrigerated Air Inspection Checklist
| YOUR PMA INCLUDES: |
|---|
| Inspect and clean air filter or cleaner |
| Wipe down and clean indoor cabinet |
| Inspect indoor coil |
| Inspect condensate drain line and pan |
| Delta T |
| Visually inspect indoor unit, electrical wiring, and components for excessive heat or debris |
| Inspect indoor fan motor and record amp draw |
| Test and inspect capacitors |
| Test and inspect contactor |
| Test system charge |
| Record refrigerant pressures |
| Record super heat and sub cooling data |
| Visually inspect outdoor unit |
| Inspect fan motor and the compressor |
| Inspect condenser coil |
| Thermostat/controls |
Heating System
Preventive Maintenance
Heating Service is Performed in Early Fall
Regularly maintaining your home’s heating system can help ensure that your family is not only comfortable but safe. TLC’s technicians have experience working on all types of heating systems.
Gas Forced Air Furnance
| YOUR PMA INCLUDES |
|---|
| Inspect and clean air filter or cleaner |
| Wipe down and clean indoor cabinet |
| Conduct Carbon Monoxide Test |
| Inspect the heat exchanger |
| Inspect condensate drain line and trap |
| Measure and record Delta T |
| Visually inspect indoor unit, electrical wiring and components for excessive head or debris |
| Test and inspect capacitor |
| Burners |
| Flame sensor |
| Ignition system |
| Thermostat/controls |
Boiler Radiant Heat & Baseboard Heat
| YOUR PMA INCLUDES |
|---|
| Insure proper operation of auto vent damper |
| Inspect auto fill unit |
| Wipe down and clean indoor cabinet |
| Conduct carbon monoxide |
| Inspect heat exchanger |
| Inspect condensate drain line and trap |
| Measure and record Delta T |
| Visually inspect boiler unit, electrical wiring and components for excessive heat or debris |
| Inspect and exercise all system valves |
| Visually and manually inspect all zones valves and actuators |
| Burners |
| Flame sensor/Ignition system |
| Pump operation |
Plumbing Maintenance
Operate at Peak Performance & Efficiency
With TLC Plumbing’s PMA, we make sure your homes plumbing is operating at peak performance and efficiency year after year.
Plumbing Inspection Service
| YOUR PMA INCLUDES |
|---|
| Dye test |
| Angle stop test |
| Test all drain levers |
| Test incoming water pressure |
| Inspect water heater |
| Test water heater temperature and pressure relief valve |
| Hot water test |
| Water heater T&P valve |
| Identify age of current Amode Rod |
| Check ice maker line |
| Check exposed water supply lines and gas flex connectors |
| Check all faucets, fixtures and hose bibbs for leaks |
| Identify and tag main house emergency shut off valves |
| Test incoming water |
| Test Water after softner |
| Inspect bypass valve |
| Inspect pre-filter assembly |
| Check softener metering |
| Check brine vacuum |
| Check brine float |
| Check system regeneration flow |
Electrical Maintenance
Keep Your Home Safe
TLC plumbing provides electrical maintenance in order to keep your home safe and operating at peak efficiency.
Electrical Inspection Checklist
| YOUR PMA INCLUDES |
|---|
| Inspect main panel |
| Tighten the main feeders, neutrals and grounds |
| Tighten all breaker lugs |
| Test and record voltage |
| Visual inspection of utility service to the home |
| Test all GFI outlets for proper operation |
| Identify and record wiring type |
| Locate and record additional panels and/or sub panel locations |
| Replace customer supplied light bulbs |
| Inspect and test all smoke detectors, replace batteries if needed, and record MFD |
We promise you’ll be satisfied, or we will make it right.
THAT IS OUR GUARANTEE TO YOU.
If we ever fail to meet your expectations we will not rest until the problem is resolved to your satisfaction. Our Customer Care Specialists are trained in the art of solving problems. So if you’re not absolutely satisfied, here’s how we can help:
- First, contact us and let us know exactly how we failed to meet your expectations.
- Then, we’ll work with you to find a solution that you’ll be happy with. Whether that meant a warranty call to correct the problem, or replacing faulty equipment.
Every time. Any reason. We’ll make it right.
If you ever have an issue with TLC’s service, it’s our goal to resolve it to best meet your needs. At TLC we always strive to do the right things, for the right reasons.