TLC Plumbing & Utility review summary
5
on Google,Dec 05, 2023
Nancy
Mike was not only knowledgeable about our plumbing issue and able to fix it promptly, he was congenial and instructive about the whole process. I would consult him again in a heartbeat. Thanks!
5
on Google,Dec 05, 2023
Harry
Great service, knowledgeable and friendly! Toni Balijagic explained the problem, repaired the plumbing issue, left instructions to prevent the problem from recurring...totally professional.
5
on Google,Dec 05, 2023
Theresa
I would like to share what a FANTASTIC experience I had with the entire crew at TLC remodel/demo service! From the expertise in getting the estimate of the entire job by Kyle, Richard & Michael and then the working crew of Ernesto, Jeremiah and Caleb and office manager Annie . . . They were on time, professional, explained and answered all my questions and concerns. The work is exceptional from the smallest detail, they did it RIGHT! I am so very pleased I went with TLC for my remodel/demo job and would HIGHLY RECOMMEND them! Thank you again! I am thrilled with my new space and all the possibilities that come with it! Theresa McKinney
5
on Google,Dec 05, 2023
Chanel
Zion was very knowledgeable and friendly! I appreciated his expertise!
4
on Google,Dec 05, 2023
Hieu
5
on Google,Dec 03, 2023
Joel
5
on Google,Dec 03, 2023
John
5
on BBB,Dec 02, 2023
Ave
Highly recommend TLC Plumbing!! They are a business with humanity and I am so grateful to have been treated with consideration and compassion and my plumbing issues resolved quickly. After over 4 weeks without running water (due to delays with home warranty), TLC truly saved the day and got my plumbing fixed right away! ********************* was very kind and was excellent at communicating and coordinating. I'm so grateful for such a positive experience, thank you!!
5
on Google,Dec 02, 2023
Maria
I wanted to thank and commend, Jonathan Molinar of TLC. He did an exceptional job; he had to leave my residence after assessing the problem and get the part needed, and come back and install way after 5:30pm on a Friday. Although, I was concerned it was late and he should be home with his family. He assured me his priority was to take care of my plumbing problem. I thank Jonathan and TLC for their continued service and their commitment to ongoing customers! Happy Holidays!
5
on Google,Dec 02, 2023
Laura
My experience with Roy from TLC has been great. He was super responsive, explained everything really well, gave me all my options and didn’t pressure me one way or the other. I plan on using TLC for future services and requesting Roy! I got a new furnace installed after the previous motor failed. It was done 2 days later and only took about two hours. Thanks Roy!
5
on Google,Dec 02, 2023
Ave
Highly recommend TLC Plumbing!! They are a business with humanity and I am so grateful to have been treated with consideration and compassion and my plumbing issues resolved quickly. After over 4 weeks without running water (due to delays with home warranty), TLC truly saved the day and got my plumbing fixed right away! Ivan Mendez was very kind and was excellent at communicating and coordinating. I'm so grateful for such a positive experience, thank you!!
5
on Google,Dec 01, 2023
Phyllis
We had our water softener serviced today. Chase did our annual system inspection and filter replacement. Chase is knowledgeable, helpful, and friendly. He has been to our home in the past so it was great to see a familiar face. Thank you Chase! Thank you TLC.
5
on Google,Dec 01, 2023
eatmorecrab
Chase was great with our Kinitico water softener project. I will use TLC for other needs.
5
on Google,Dec 01, 2023
Christie
Jonathan Molinar deserves a big fat raise!!! There were two other individuals working with him, unfortunately I didn't catch their names, but they also deserve a raise! Our main waterline burst the other day and Jon and his crew have been working around the clock for two days straight, in horrible weather conditions, in freezing rain, late into the evening (working with flood lights on so they can see), all so we can get our water turned back on as soon as possible. When their usual machinery for laying pipes could not get through, they were determined, and tried multiple times to make it work, eventually returning with a heavy duty trencher. Jon has spent countless hours in our crawl space (which is very much a CRAWL space, you can only army crawl in there), coming out covered in cobwebs (for that alone, he should get a raise). And when Jon and his team realized the new water line would no longer feed our outdoor spigot, they tried to figure out its original water source, digging by hand to see if it could easily be connected elsewhere, and when the pipe leading to the spigot couldn't be found, they were ready with alternative options (they had clearly been brainstorming ideas, such amazing team work), and Jon even spoke directly with financing to make sure this add-on would be covered in our agreement. Jon was communicative throughout the process, walked us through every hiccup (which are expected in an old house like ours), and always provided possible solutions. Not having water is HARD (especially with two kids, a dog, a cat, and 4 chickens to take care of), no toilets, no sinks, no showers - so we truly appreciated the commitment and dedication that Jon and his team showed. Jon really seemed to care about the fact that we didn't have water, and was even apologetic (despite being covered in cobwebs, mud, tree roots, sand, and wet from head to toe from freezing rain) about the fact that it wasn't done sooner. Thank you so much!! We just keep saying, thank goodness you were assigned to our case! I have no doubt we would still be waterless if it weren't for YOUR efforts!
5
on Google,Dec 01, 2023
Rich
Very happy with the quality of work done. I will call TLC again when I need a plumber.
5
on Google,Nov 30, 2023
Chris
Brent was dispatched out for a sink repair at our office, was able to quickly diagnose and get parts. He stayed late in the evening to get it resolved for us, turned out to be a little larger of a project than expected, but very pleased with the service we received.
5
on Google,Nov 30, 2023
A
Zion was very professional and I felt he went over and above!
5
on Google,Nov 30, 2023
TL
Water softener replacement was on time, as advertised, and with quality work. Technician was thorough and explained the work before and after the job. Highly recommend.
5
on Google,Nov 30, 2023
Patrick
Technicians Shannon and Mary were very professional and knowledgeable. They worked together seamlessly, diagnosed and permanently fixed the plumbing problem. They are GREAT!!! Thanks so much for your help (and patience with my ankle biter).
5
on BBB,Nov 30, 2023
Chris
TLC came out for a leaking sink at our office, they were able to quickly diagnose the issue, but found several other faulty parts along the way due to years of neglect. TLC was able to replace the parts in a timely manner to get us working again, really appreciate the quick turnaround of service.
5
on Google,Nov 29, 2023
Thomas
Quick work, professionally done.
5
on Google,Nov 29, 2023
Dani
Our heater stopped working and TLC came out and figured out the problem within a couple hours. Oscar and Ryan were super efficient!
5
on Google,Nov 29, 2023
Neil
I had the pleasure of experiencing Toni B's exceptional plumbing skills today, and I couldn't be more impressed! My sink drain line was causing me all sorts of headaches, but Toni B came to the rescue with his cart jetting expertise. Not only did he arrive promptly, but his professionalism and efficiency truly set him apart. Toni B tackled the issue with a level of skill that demonstrated his deep knowledge of plumbing. The jetting process was completed swiftly and with a precision that left me confident in the quality of his work. What could have been a stressful and messy situation turned into a smooth and hassle-free experience, all thanks to Toni B. I highly recommend Toni B for anyone in need of a reliable and skilled plumber. --------------------------------- 4 years ago, TLC was also phenomenal! I experienced an after hours plumbing emergency and they were able to get me back in business for a very reasonable price (half the price I paid for the same service from Sunshine Plumbing during business hours!). I was second in queue and the first job ran long, but Roman kept me apprised hourly. It was really late (3:00 AM) when the first job was completed, but Roman arrived onsite and professionally and courteously took care of my issue. Much appreciated and highly recommended!
5
on Google,Nov 29, 2023
Grant
Zion did a great job, great communication on route to job, great attitude and work ethic, was able to find a solution for our problem within a couple hours. Top notch technician!
5
on Google,Nov 29, 2023
BW
We have been customers of TLC for ~ 6 years and always receive excellent service. The Kinetico products are worth the $$ imo, esp since the K support team is strong in terms of knowledge and responsive when it comes to questions and maintenance. Originally Rob D and now Chase W are THE BEST.
5
on Google,Nov 29, 2023
lily
We had an amazingly positive experience with technician Joe Goris. He went above and beyond in assisting us with hot water issues over several days. He was experienced and knowledgeable and was committed to resolving our complex problem. He is an asset to TLC and we highly recommend his services. We are grateful for his empathy and kindness during our difficult challenges.
5
on Google,Nov 28, 2023
Mei
The business I work at needed a new sink, and Zion from TLC Plumbing was very accommodating, thorough and communicative through the process and what he was doing. Would definitely recommend for any of your plumbing needs.
5
on Google,Nov 28, 2023
Tomas
Alfredo provided great service! He was clear in describing the problem and solution with our TLC furnace. Kudos and many thanks!
5
on Google,Nov 28, 2023
robert
I had my heater fixed by Oscar and Ryan, they were fast and knowledgeable. They got my heater up and running in a jiffy. Thank you TLC plumbing
5
on Google,Nov 28, 2023
Maria
Chase Waite was a God send. Could not for the life of me put on the last water filtered. He was able to come right out and showed me a few tricks. So polite and friendly and professional. He really loves what he does. Highly recommend him.