5on Google,Jun 03, 2023

Emily

The gentlemen were very professional and courteous.

4on Google,Jun 03, 2023

Jody

Had TLC come out to start up the swamp cooler for the season. Technician started we needed a shut off valve we had them do that. Technician never came in to test the cooler when we tried to use it no power at all. Had my son go on the roof and none of the electrical had been plugged in. Cooler pads should have been replaced. Totally short work. Then, no one will return my phone call. After posting this review TLC contacted me and fixed the issues we had. Their follow up customer service was very nice.

5on Google,Jun 03, 2023

Michael

Ricky with TLC came out on a Friday night and repaired our hot water heater quickly. He provided feedback on our future needs. Ricky did a great job!

5on Google,Jun 01, 2023

Vicki

5on Google,Jun 01, 2023

Sylvia

We've always had good luck with TLC and this time was no exception. We were told the tech would be at the house sometime between 1:00-5:00. Kayne showed up at 1:00 on the dot. He was friendly, professional, and fast. He went out of his way to be helpful, and gave us some valuable advice on replacing some damaged parts that would save us money. Thank you for the great service!

5on Google,Jun 01, 2023

jacyne

Shut down heater and start up swamp cooler. Chico of TCL did an excellent professional job. On time and answered all questions.

5on Google,Jun 01, 2023

Patricia

It was an excellent experience. Throughout the service call, service tech Chico explained everything he was doing, and the reason for each step, in a way that I could understand. He was open and upfront about the costs. This was my first time working with TLC and I am so glad they were recommended by a friend!

5on Google,May 30, 2023

Tiffany

I was very happy with my experience with TLC, they had a technician to my house within 25 minutes of me calling to ask for service. Rick was knowledgeable and professional. He explained everything to me in detail so I was aware of what he would be doing and what to expect. He was able to solve my problem (no hot water from my tankless water heater). He also showed me the process he used to fix the issue so that if it happens again I can fix it myself. I thought that was awesome. It shows that they value the customer above all else. I will be calling TLC with all my future plumbing needs.

5on Google,May 30, 2023

Jefferson

5on BirdEye,May 29, 2023

BB

TLC Plumbing Rocks! Once every light year, a big company does a really good thing. We moved into a manufactured home in a 55+ community 5 months ago and found all the things wrong with the house that the inspection company missed (and there were a lot). So, during the super windy months of February and March, we were having a problem with the Hot Water. The pilot light would blow out and it seemed the gas would NOT shut off! So open windows and re-light heater. This happened 3 or 4 times only during windstorms. We were thinking it was the part on the water heater that controls the gas that needed to be replaced. It was a TLC water heater and we thought maybe the part was still under warranty. So called TLC and they came out. The Plumber was not sure about something with the water heater, and not giving me a made-up story, he called his supervisor! He came out and they realized that the roof vent from the water heater was way too short. So that is why the pilot light was going out. They also checked the type of water heater that was installed in 2017. They concluded that it was not the best type of heater for the home. The Supervisor asked if it would be ok if checked with his bosses before he made a decision on the best way to solve the problems. He said he would call the next day with a plan. He called and said That TLC will make it “ALL” right and replace EVERYTHING!! The venting and NEW water heater at NO COST!!! With labor included! Thank you, TLC.

5on Google,May 29, 2023

BB

TLC Plumbing Rocks! Once every light year, a big company does a really good thing. We moved into a manufactured home in a 55+ community 5 months ago and found all the things wrong with the house that the inspection company missed (and there were a lot). So, during the super windy months of February and March, we were having a problem with the Hot Water. The pilot light would blow out and it seemed the gas would NOT shut off! So open windows and re-light heater. This happened 3 or 4 times only during windstorms. We were thinking it was the part on the water heater that controls the gas that needed to be replaced. It was a TLC water heater and we thought maybe the part was still under warranty. So called TLC and they came out. The Plumber was not sure about something with the water heater, and not giving me a made-up story, he called his supervisor! He came out and they realized that the roof vent from the water heater was way too short. So that is why the pilot light was going out. They also checked the type of water heater that was installed in 2017. They concluded that it was not the best type of heater for the home. The Supervisor asked if it would be ok if checked with his bosses before he made a decision on the best way to solve the problems. He said he would call the next day with a plan. He called and said That TLC will make it “ALL” right and replace EVERYTHING!! The venting and NEW water heater at NO COST!!! With labor included! Thank you, TLC.

5on Google,May 26, 2023

Phil

5on Google,May 26, 2023

TJ

Eddy and Juan, left my house with a perfectly executed installation of shower valve stems and a camera check into the wall for deeper leaks. The information they provided me was very helpful and professional. The experience in total was very pleasant, even under the stressful circumstances. Would totally recommend them.

5on BBB,May 26, 2023

Phil

******* came out to the house to repair a leaky outdoor faucet. He was very knowledgeable and professional. He did a great job, would work with him again.

5on Google,May 25, 2023

Cliff

Irrigation pressure tank and re plumbing.

5on Google,May 25, 2023

Sheryl

Chase was wonderful, he was very courteous, very knowledgeable and just a really nice guy. I will definitely use TLC in the future for all of my plumbing needs. I’m a single woman and always afraid of letting someone in my house but he was awesome. I could’ve sat there and talk to him all day. I have used other plumbers and just had one bad experience after another so it’s so nice to know that I can trust TLC

5on BBB,May 24, 2023

Mark

TLC Plumbing technician 'Chance' was very knowledgeable and honest. He spent time, two days in row, trouble shooting my AC system. It was pretty tricky as a recent roofing job messed up the wiring for the unit, and it was not restored to the same configuration as before the roofing job, so nothing worked. In addition, the wiring color coding on the roof side was not normal. Once Chance determined which wires were for which part(s) of the unit, it all came back up and worked! Thanks again to ****** and TLC.

5on Google,May 24, 2023

Mark

TLC Plumbing technician 'Chance' was very knowledgeable and honest. He spent time, two days in row, trouble shooting my AC system. It was pretty tricky as a recent roofing job messed up the wiring for the unit, and it was not restored to the same configuration as before the roofing job, so nothing worked. In addition, the wiring color coding on the roof side was not normal. Once Chance determined which wires were for which part(s) of the unit, it all came back up and worked! Thanks again to Chance and TLC.

5on Google,May 23, 2023

Drew

Had a new LG mini split installed. Was professionally handled and on schedule. Great service and customer service which is why we use TLC for all our needs!

5on Google,May 23, 2023

John

5on Google,May 22, 2023

ramon

Shannon was great, he helped and didn’t try to up sell. He got everything done quickly while I worked from home. Cleaned up and charged appropriately.

5on Google,May 22, 2023

Cristine

I just want to thank TLC, and Rick L. I had some irrigation problems, Rick came out, and answered all my questions cam up with a solution to fixing my problem. what a fantastic plumber!

4on Google,May 22, 2023

Kathleen

5on Google,May 22, 2023

Jay

The gentleman that came to my house was outstanding. He did some thing that I was told was not able to be done by other plumbing companies did it and left a beautiful job with nothing to see to let you know that anyone have even been there looks as if it was never touched. Beautiful Work beautiful.

5on Google,May 21, 2023

Brad

Shannon did a fantastic job installing new water heater, explaining everything, being courteous, profeesional, expeditious, and friendly. Great job

5on Google,May 19, 2023

Andrew

TLC is great. Jonathan was friendly, professional and solved the plumbing at our house.

5on Google,May 18, 2023

Oscar

5on Google,May 17, 2023

Eric

TLC plumbing and HVAC staff are very professional and knowledgeable.

5on Google,May 17, 2023

Jennifer

I had tree roots break pipes in the sprinkler system. TLC was the only company who could respond right away. It was hard work and took longer then they thought, but they got the job done!

5on Google,May 16, 2023

Liz

They were awesome! I also had my water heater replaced