Residential Customer Satisfaction Survey – SF Your Name* How was your initial experience with the phone call to the TLC call center?* Very Dissatisfied 2 3 4 Very Satisfied How responsive, attentive and understanding to your needs was the service technician(s)?* Not at All 2 3 4 Very Responsive What degree of confidence did you have in the knowledge/professionalism of the technician(s)?* Not at All 2 3 4 Very Confident Overall, how would you rate the cleanliness of the technician(s) and how clean they left the work site while they worked and when they finished* Not at All 2 3 4 Very Clean Overall, how satisfied are you with the service you received from TLC?* Very Dissatisfied 2 3 4 Very Satisfied How fair did you feel the pricing was?* Not at All 2 3 4 Very Fair How likely are you to recommend our services to others?* Not at All 2 3 4 Very Likely Which of the following best fits your age group? 18-24 25-34 35-44 45-54 55+ Did the technician arrive on time? Yes No Additional CommentsEmail HiddenSMCo HiddenWO HiddenTrip HiddenTech EmailThis field is for validation purposes and should be left unchanged.