Estimate Customer Satisfaction SurveySurvey: Estimate Customer Satisfaction 1. Company Name* 2. What Project did TLC bid for you?* 3. How was TLC's involvement on the bid instated?* Our company requested a quote Our company called TLC specifically 4. Did TLC communicate adequately?* Exceeded expectations Met expectations Fell below expectations 5. Was the bid provided complete to your satisfaction?* Yes No If no, please specify6. Was there any confusion as to what was included or excluded in the estimate?* No Yes If yes, please specify7. Was there work on this project that TLC did not quote that you felt should have been quoted? No Yes If yes, please specify8. Did anyone from TLC followup after the bid?* Yes, there was good followup from TLC No, no one from TLC followed up 9. What can TLC do to improve our service to you?*How likely are you to recommend our services to others?* Very Likely Likely Neutral Not Likely Never 10. Who was your primary contact at TLC?* Name First Last Email EmailThis field is for validation purposes and should be left unchanged.