Residential Customer Satisfaction SurveySurvey: Residential Customer Satisfaction Your Name*Name First Last Work OrderHow was your experience with TLC's Call Center?* Very Unhappy 2 3 4 Very Satisfied Technician NameHow responsive, attentive and understanding to your needs was the service technician(s)?* Not at All 2 3 4 Very Responsive Did the technician arrive on time? Yes No What degree of confidence did you have in the knowledge/professionalism of the technician(s)?* Not at All 2 3 4 Very Confident Overall, how would you rate the cleanliness of the technician(s) and how clean they left the work site while they worked and when they finished* Not at All 2 3 4 Very Clean Overall, how satisfied are you with the service you received from TLC?* Very Dissatisfied 2 3 4 Very Satisfied How fair did you feel the pricing was?* Not at All 2 3 4 Very Fair How likely are you to recommend our services to others?* Not at All 2 3 4 Very Likely Which of the following best fits your age group? 18-24 25-34 35-44 45-54 55+ Additional CommentsEmail* This field is hidden when viewing the formSMCoThis field is hidden when viewing the formWOThis field is hidden when viewing the formTripThis field is hidden when viewing the formTechThis field is hidden when viewing the formInvoiceThis field is hidden when viewing the formCustomerPhoneThis field is for validation purposes and should be left unchanged.